There are so many online casino websites out there, that it can be hard to keep track. Even for a pro. And as a player, it can be hard to choose. That is why we at Casino.Guide are committed to reviewing as many online casinos as we can – focussing on the more popular ones – to ensure you can easily maximise your leisure time, with a good gambling experience.
As such, the focus of this article is a comprehensive review of Betchan. While the website, if you have already seen it, looks simple, don’t be misled to thinking this is anything but a sophisticated gambling website. True, it does not offer crypto deposits or a welcome bonus, nor are the pages particularly cluttered with fancy extras.
But what it does have is good gaming, with over 3000 online slots, a terrific 11% weekly cashback bonus guaranteed, and an upfront accountable style that we appreciate.
Is it the right casino for you? Only you can answer that. But as you can read below, for us, it ticks all the right boxes to make it worthy of being recommended.
11% weekly cashback offer3000+ online slotsInstant processing of withdrawalsConvenient payment methodsNo welcome bonusCrypto currencies not accepted
BetChan Casino Payment Options:
Detailed Betchan Casino Report
Although BetChan has not necessarily made waves in the iGaming industry, it has been quietly and professionally, as it puts it “working (and paying out winnings) without interruption since 2015.”
For us, this is meaningful, as one of the most important factors in evaluating an online casino is assessing its reliability. So while, it may not be the most visually stimulating operator, nor have the fanciest of promo calendars that we have seen, we do appreciate that Betchan has consistently delivered the goods, year in and year out, in a safe and pleasant way.
Our summary, looks like this:
1.) BetChan Casino Games
It is true that Betchan has a bit of a cookie-cutter feel, with the black background and game thumbnails lined up in rows. And we will get to this in a bit, with a more detailed review of the UX. But for now, let’s talk about those games.
In general, BetChan offers a large selection of online casino games covering all of the standard categories. The online slots clearly dominate with over 3000 options, while the live casino is pretty impressive too. While there are no original games here, and likely no individual titles that you would not find somewhere else, it is an impressive collection that should keep you easily entertained, betting in all the available casino formats.
At last check, the operator was actively partnering with over 30 software providers, which means a rich assortment of styles can be found. Some of them include big names like Yggdrasil and Betsoft Gaming, but as gambling review pros, we sometimes prefer to see options outside of the box. So it was fun to flip around between titles from providers like AvatarUX, Hot Rise Games, Retro Gaming, and Tom Horn Gaming instead.
Game performance is excellent across the board, as we would anticipate at this point in the internet’s history. And the vast majority of games can be played for free, without the need to register or download a thing. A nice touch that we really like.
Betchan Casino Software Overview
BetChan Online Slots
As mentioned, BetChan currently officially carries over 3,000 online slots. And they can be found under numerous tabs within the casino lobby, depending on exactly what you are looking for. More specifically, the ‘All Games’, ‘New’, ‘Popular’, ‘Slots’, and ‘Bonus Buy’ tabs each display a different order at least of the available online slot machines.
Also we noticed that the way slots are displayed within each section is updated around different seasons and events. So, for example, if you are logging in around Christmas time, you will see the festive themed slots like Wild Santa 2, Aloha King Elvis Christmas Edition, or Stay Frosty from the get go. Again, a nice touch we loved.
Obviously it is not Christmas all year round – although these games can still be found later in the year with the onsite search bar. So needless to say, there are always great games with thrilling graphics to be played here with everything from Wild West to vampires through mythological and even pet themes. In other words, plenty of great options for all the slots enthusiasts out there. And with free slots play made so easy, perfect for newbies too.
BetChan Jackpot Games
Another form of slots we are always on the lookout for are progressive jackpot slot games. On the plus side, BetChan does not engage in false advertising on this end by listing a ‘Jackpot’ tab, but without the mega million games available within – something, unfortunately that we have seen done at multiple online casinos that we have visited and even reviewed.
On the downside, however, it also does not seem to have any of these games hidden within the rest of the lot. Which to us is a bit of a bummer overall as we love massive progressive jackpot games for at least a few rounds every now and then. But so it is.
And all we can advise on this end is to play the bigger prize games with higher wagers for your chance at the biggest potential wins, which in all fairness can, if you bet right, be fairly substantial. To help you get there, you may also want to try some of the bonus buy slots, or any of the big max bet games with higher numbers of paylines.
Betchan Casino Table and Card Games
Before you actually join Betchan, at first glance under the separate ‘Roulette’ and ‘Blackjack’ tabs, it may seem like this operator does not have much to offer. But log in to your actual account, and the picture changes entirely, with tonnes of options offered for each format.
Realistically, we admit for blackjack in particular, the options are primarily fitting under live casino games. But there is a nice selection of regular old online roulette available, including titles such as Zoom Roulette, European Roulette, Gold Roulette, and the likes.
There are also online (as opposed to live options) for things like Caribbean Poker, Oasis Poker, Trey Poker, and lots more.
In other words, if you would like to try your luck with a few hands dealt out, or a throw of the dice, you should be able to find a number of options in whichever category it is that interests you. All with great graphics and performance, as we would expect.
Original Betchan Crypto Games
Betchan is not a crypto casino, as it does not accept Bitcoin or any other digital currency for banking purposes at this time. There are are no original crypto games here but we were positively surprised to find provably fair games by Spribe like Dice, Plinko or Keno. Based on cryptographic technology these games guarantee 100% fairness of game result.
Other Types of Games
In terms of other types of games, there is in fact a dedicated tab here to host all of the casino’s scratch card games. If you search the term scratch you will also come up with a few options. In fact, Betchan has one of the largest selections of scratch card games we have come across.
Additionally, if you like casual games, or things like video poker, you will be able to find such options here as well.
Betchan Sports Betting
As for BetChan sports betting, there is currently no such option around. Should an official sportsbook become available, we will of course update you here accordingly.
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2.) BetChan Live Casino
When you are looking for something a little more interactive, the live casino is a good bet. Featuring real people working the roulette, baccarat, and blackjack tables, it can be extra fun to watch your luck unfold, with real cards dealt or an actual, physical roulette wheel spun. The chit chat too can be entertaining, and especially great for those who enjoy Vegas style gambling, but appreciate the comfort of their own home. Or anywhere actually, as live gaming can be enjoyed on mobile too – though personally we prefer the format on a bigger screen.
As for options for you to try? Since there are so many here – and kudos to BetChan on that front – we recommend any of the live roulette games. Or, what many players find particularly fun, the live game shows for a unique online gambling twist.
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3.) BetChan Casino Deposit & Cashout
When it comes to casino banking, its quality can be found in the details – especially the details pertinent to our location.
For Canadian players this means having common options available that we are already using for “regular life” also available for funding our casino account. Plus, of course, a cashier built to work with Canadian dollars, automatically. Both of which are provided here.
And since we appreciate our international audience of readers and their distinct needs, additional currency options are also welcome. Which Betchan for its part does by allowing for banking in EUR, USD, NOK, PLN, and NZD in addition to CAD.
Accepted Payment Methods at Betchan Casino
Paying in/outInterac / Instant / 1-3 business daysC$20 / C$100C$6,000 / C$4,000Credit Card / Instant / 1-3 business daysC$20 / C$25C$6,000 / C$6,000EcoPayz / Instant / InstantC$20 / C$25C$6,000 / C$6,000iDebit / Instant / InstantC$20 / C$25C$6,000 / C$4,000Instadebit / Instant / InstantC$20 / C$25C$4,000 / C$4,000MiFinity / Instant / InstantC$30 / C$30C$3,500 / C$3,500Neosurf / Instant / NAC$20 / -C$10,000 / –Paysafecard / Instant / NAC$20 / -C$ 1,000 / -MoreLess
Note: Not all payment options listed above are available in every location, but they are pretty much the Canadian standard. For other locations, by the way, you can just open the Betchan website, switch the flag in the upper-right corner to your market / language, and just as easily see what options you’ve got under the now localised Payments page.
Making a Deposit at Betchan
When it comes to making a deposit, i.e. funding your BetChan account, there is nothing complicated here. You will, of course, need to create such an account in advance. But that is really easy, done by clicking on the red ‘Sign Up’ button, found in the upper right corner of any given webpage.
When signing up, make sure to create your account from the IP address that you plan on playing from and set your currency to the one you prefer. If you are registering from Canada, the casino will recognise this, and offer CAD as your banking option automatically. But this is the time to change that if you were thinking you want something different.
Once registered, you are ready to deposit. Broken down into simple steps, doing so looks like this:
Step 1: Log in to your Betchan account.
Step 2: Click on the red ‘DEPOSIT’ button, which can be found in the top right corner on all pages.
Step 3: Click on the icon of the deposit method that you would like to use – All of the ones that are relevant to your location will automatically be shown.
Step 4: Type in the amount that you would like to deposit – Or click on one of the popular options provided within the cashier to auto-fill this field (like $50 or $100).
Step 5: Once you’re ready, click the red ‘DEPOSIT’ button at the bottom of the cashier popup to complete the transaction.
And that is it really. As easy and intuitive as it should be. Just note, for your first time using any given payment method, after clicking the final ‘DEPOSIT’ button you will then have to follow any onscreen instructions to complete the transaction. For subsequent deposits, it will be smoother sailing as you obviously will not have to do this each time.
Tip: If, despite what we said above about making your currency choice when signing up, you want to change your currency for whatever reason, you can always do this from the cashier. So don’t be too stressed if you change your mind and want something different than what you registered with. This casino is very flexible on the currency setting end. And you can go back and forth between currencies if you please, for whatever reason that might be.
Deposit Limits and Times
Although, admittedly, for most of us withdrawal limits are the greater concern, deposit limits are still something of interest. Because if a casino requires a high minimum deposit, it can make getting started less attractive to those who want to start small. And on the other hand, if the maximum deposit is too low, it is a bummer for the high rolling folks.
In our opinion, the limit range available at Betchan pretty much hits the sweet spot, making it comfortable to set a deposit amount for all types of players. A $20 minimum deposit is generally what is seen at respectable operators, and with options for as much as $10,000 at a time, you can play for ages without worrying about refunding your account.
Just keep in mind, the limits listed above are not 100% set in stone. While they are an excellent indicator, and accurate to certain locations at last look, the most up-to-date details will always be seen in the cashier popup. So use this to guide you.
As for timeframes, since they are instant, we have nothing to say, because there is nothing better than that.
BetChan Website Withdrawal Process
To cash out your winnings from Betchan you will first have to have made a deposit. Obviously. And you will have to have wagered that amount 3X in order to withdraw (as you are not putting your money in the casino as a savings account in all fairness).
Other than that, it will all be intuitive, especially since making a withdrawal unfolds exactly as you just did for making a deposit. And since almost all of the same payment methods can be used for withdrawals, we would say cashing out from Betchan is particularly convenient, especially in comparison to other iGaming sites.
Withdrawal Limits and Times
When it comes to making a withdrawal from the casino, you like us, would obviously prefer to get as much money out as you want at a time; i.e. limitless withdrawals. However, that is rarely the case, with very few online casinos offering such an option, with maybe certain crypto casinos being the exception.
As such, it should come as no surprise that there are limits here. How flexible they are is the question. And from what you can see in the chart above, they are well within reason, fitting a large portion of people’s budgets and gambling style. If you would like to withdraw more than the limit set on your payment method, you can put in such a request, and the money will then be paid out in installments accordingly.
Whatever the amount, in general, withdrawals are quickly processed here. And you should not expect any waiting time beyond what is listed. If there ever is a delay mind you, note that it is usually on the payment provider’s end, rather than the casino, which is committed to processing requests instantly.
How Easy Is it to Withdraw Winnings from Betchan Casino?
This all goes to say, that should you be so lucky as to win while betting on BetChan casino games, you will not require luck in order to withdraw. Rather, the entire cashier process is designed for ease of use, and completely in line with what you would expect from a reputable operator – quick and easy cash outs, every time.
In other words, you do not have to worry about trusting Betchan with your hard-earned cash. The casino treats patrons, and their money, with goodwill, and all due respect.
Can I Withdraw Money from BetChan without Account Verification?
Another area that sometimes concerns players, which we are aware is a bit of a drag, is the account verification process. And honestly, it has been a long time since we found an online casino that does not require such a thing.
Surprisingly to some readers, we would assume, we consider this a good thing. Know Your Customer (KYC) procedures and account verification (which are essentially the same things), are in place to keep gambling safe and secure. As such, the casino requires that you keep things like your phone number up-to-date, and provide accurate documentation for the verification process, so it can be assured of your identity – and in some cases, help set limits accordingly.
“To complete your account verification, by the way, simply click on your username (when logged in), then on ‘Profile’ from the left navigation, and the ‘Verification’ link in the top tabs. There you will see exactly what is required, all laid out very simply for you to complete either via drag & drop or a standard file browse and attach process.” Vienne Garcia
Betchan Casino Banking Fees
Overall, BetChan does not charge any transaction fees. This means you should not see any fees subtracted from your deposit to cover the transaction, nor from your withdrawals. You will get in, and out, the exact same amount you intended. The only exception being if your payment method subtracts such fees on its end, which is a different story, and unrelated to the casino itself.
As a small, related aside, however, if you read the site’s T&C closely it does state “We retain the right to subtract from your cashout all the gambling related fees and taxes that may be applicable based on your gaming activity according to the laws of the jurisdiction of your residence.” This rarely applies, however. So it should not generally be a concern.
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4.) BetChan Casino Welcome Bonus
This section of the Betchan review is going to be short and sweet, because frankly BetChan has no welcome offer. A little surprising we would agree, because there is no reason not to offer such an incentive. But alas, such is the case. So there is not much more to say on the welcome bonus front.
Other Bonuses and Promotions
Well then does Betchan make up for the lack of a welcome bonus with other pampering gifts? That is what we were wondering at least. And the answer is – sort of.
Actually, it does something pretty unique instead, which is rather than featuring match deposit bonuses in general, it has a weekly 11% cashback offer open to all players, continuously. The 11% cashback is given out every Wednesday. So central is it to the experience here, by the way, that there is a live ticker in multiple places counting down to when you can claim it next.
Just note, in case you are not familiar with the cash back concept, this is money that you get back to cover losses. Or in the Betchan case, net losses on slots. That means you will have to have lost a minimum of $1 in order to qualify for it, though on the “positive” side, there is no maximum, so you can rather significantly hedge your bets or protect yourself from losses (whichever way you prefer to look at it).
We put positive in quotes, mind you, because at the end of the day, this bonus only applies to those who have lost, so realistically you would prefer not to qualify for it at all. On the other hand, it certainly is nice to know that you can recoup a nice chunk of your losses should any given week be a little less lucky.
As for other bonuses, there are none that are promoted in any real way. True, you may get some special promos to your email or via an SMS; another good reason to register with accurate contact details.
Other than that there is a regularly featured Roulette vs. Blackjack leaderboard tournament with a cash prize pool. Plus, there is the Drops & Wins slots and live casino tournaments running on the site, which are always fun.
At last look there was no BetChan VIP or loyalty program, which is a bit weird, but so it is.
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5.) BetChan Casino Website
If a lot of what you see here looks familiar, then you aren’t (likely) hallucinating. There is a strong similarity to Bob Casino across many elements, though we would say Bob has an overall snazzier look and feel. This similarity, of course is because Bob and Betchan are both owned and operated by N1 Interactive Ltd, which is a huge name in the iGaming world with dozens of brands operating under it.
But that aside, we are talking about the BetChan site in particular here, and overall we would summarise it as sparse yet functional. The black backdrop is a little overdone in our books, but we have found a lot of players like the familiarity of that, so it is more a matter of taste.
What is really important is that all of the elements that you need can easily be found, and the UI is built for easy navigation. So there is no frustration encountered when playing here.
What About Access in Other Countries Like Betchan USA?
If you are wondering if you can access Betchan from the US the answer is officially no, but technically yes with a VPN. That being said, as is officially written in the Terms & Conditions: “The Casino cannot guarantee successful processing of withdrawals or refunds in the event that a player breaches this Restricted Countries policy.” That, of course, sounds a bit scary (and it’s meant to). So know that if you do choose to go the VPN route when gambling online in the US, or elsewhere, just keep this warning in mind.
While it may or may not be enforced, we can tell you that Betchan did get in a little trouble with the Dutch regulators back in 2021, and fined €500,000 for offering gambling to Dutch players by allowing the site to be accessible in the Netherlands. Needless to say, this has been rectified, and may or may not affect the operator’s stringency when it comes to players using VPNs.
If you are looking for a little community in your online gambling – as in likeminded people to chat with as you play – note that the Betchan website does not provide such a thing. The only people you can chat with are the support agents, and while helpful, they are not there to help pass the time.
Since there is no loyalty program here, there is also no club to join; not that those things are actually interactive beyond the few online casinos that offer top VIPs access to exclusive live events. In which case, that would be a strong community thing. But in any event, community is not an emphasis here, nor should it be, as most people don’t go to a casino to make friends.
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6.) BetChan Mobile Casino App
When it comes to moving that online play mobile, you may be wondering if there is a casino app to download. So the answer is quite simply no.
BetChan, like all good operators, is mobile optimised, by design. That means it is an instant casino meant to be played directly from your browser – be it your web browser or your mobile browser.
As such, to access Betchan mobile, you simply need to venture to the casino website from your phone or tablet. Like you would any website. There you use the same login credentials, and have the same access to your account, so you can easily go back and forth between desktop and mobile play, choosing whichever makes more sense for you at the time.
Since this is not a casino app to download, by the way, it also means that you do not need to search for an Android version or an Apple iOS compatible version. The website, programmed in HTML5, is compatible with all mobile operating systems across all handheld devices – which you can easily double-check for yourself.
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7.) BetChan Casino Customer Support
Should you need any assistance during your time at Betchan, it is important to understand the support process, and the specific ways in which you can reach out for help. While it is easy to find these links on the website, this short chart is also a good bet.
Ways to Access BetChan Casino Support:
Betchan prides itself on its 24/7 customer support. But it is our job to put all promises to the test, and so we made sure to double check.
And here is the thing, the live chat is easily available in a multitude of languages including of course English and French. There is always a response from an “agent” no matter the time of day. So, it is technically around the clock.
The initial response from the service agent, however, (and why we have put it in quotation marks in this instance), is always: “Please allow me a moment to check your request.”
Since our first chat support query was a simple “Do you have a welcome bonus?”, it seemed a little extreme that even a service agent new on the job wouldn’t be able to pull up an answer immediately. But after a few other tries, we realised that it is probably a method to buy a bit of time before an agent becomes available, and after about a minute’s wait, in all fairness, we always got a comprehensive response.
If you do not want to use the live chat function, by the way, there is also a Betchan support email address ([email protected]), or you can use the form provided in the ‘Support’ section of the website. There are also short FAQs for some of the sections of the website, found at the end of the respective page. And in summary, all in all, we were happy with the support here, that lived up to the high expectations the casino set for itself.
BetChan on Social Media
If, however, you were thinking you would like to use any given social media platform for contacting support, that is going to be a long shot. There is no Betchan Twitter, BetChan Facebook, or Betchan Instagram account that we were able to find – though we did find the hashtag #Betchan come up a number of times in the search.
There is technically a Betchan YouTube channel mind you, though it has no content as of yet, and not looking so likely since the account was opened in April, 2020. But these little tidbits are all just to be informative (on our part), as social media presence is not really something that we judge. I.e. we definitely don’t see it as a must-have in the first place.
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8.) Is BetChan a Serious Casino?
As for safety and fairness, Betchan is all that we demand. That is, it is first and foremost a fully licensed online casino. In this case, it is licensed and regulated by the Malta Gaming Authority, which is how it markets itself as EU licensed, which we would imagine it does to give it more panache.
The site also collaborates only with game providers that work with the right technology to deliver fair results, needless to say all with games having the RNG mechanism built in.
Additionally, since this is an above-board operation, it complies with all relevant anti-money laundering (AML) requirements, as well as various requirements of the payment processors. And of course the right encryption technology is in place to protect user data, including financial and personal information.
And finally, it is abundantly clear that Betchan takes responsible gaming to heart, which is something that is important to us too. For example, already during our first session when we were admittedly busy reviewing each element in depth, a popup automatically appeared after 60 minutes offering a Reality Check to let us know just how long we’d been online. And if you want to set up various limits in terms of things like deposit limits, loss limits, or wager limits, these can easily be done from your profile.
The Expert Roundup on Betchan Casino
And so we conclude our Betchan review. While not a particularly elaborate casino, it is, in our opinion highly functional, which we mean as a compliment.
Sure, there is no welcome bonus or weekly reload bonus, which is something we are used to seeing more often than not. But not every online casino needs to do everything the exact same way, so we actually appreciate an operator who dares to act outside of the box – in this case by giving all players a weekly 11% cashback offer instead.
We also wouldn’t mind seeing more giant progressive jackpot slots, though in reality, that is not entirely essential as we know winning them is more the realm of dreams. But still… In any event, there is an excellent assortment of other types of winning slots to spin, plus loads of table and card games, especially in terms of live casino play.
Which all goes to say that, overall, we were very happy with what we saw (and experienced), making BetChan a great choice for individuals looking for solid and reliable online gambling fun.
Author: Vienne Garcia
Last Update: 3. January 2023
Article reviewed: Betchan
Author Rating: 90%
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